Shipping & Returns

Shipping/Delivery Policy

We ship World Wide at our discretion. Please be assured that your items will ship out within three business days of purchase unless notified otherwise by a sales associate. We do our best to confirm emailed purchase orders within 24 hours. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) FedEx or any number of freight providers. We cannot ship to P.O. Boxes.  If you’re trying to estimate when a package will be delivered, please note the following:

  • Credit card authorization and verification must be received prior to processing. All deliveries occur Monday through Friday, excluding holidays.
  • Orders for in-stock items must be received before 1pm PST for same day shipping
  • For orders outside the Continental US, C&M Topline may contact you directly to verify or obtain additional shipping information as needed.
  • For small package orders outside the Continental US, C&M Topline will add a $10 per package international handling fee.
  • C&M Topline is not responsible for damage that may occur during transit. Our products are packaged in a professional manner to avoid such damage however unforeseen circumstances do occur. In the event of shipping damage C&M Topline will work with you to file a claim with the shipping carrier in order to resolve the matter.

Shipping Collect

Shipping collect means that the customer pays all shipping fees via their arrangement with the shipping company. In most cases this is via a UPS or Fedex shipping account. C&M Topline does not know the charges that will be incurred when this option is used. If during checkout, the collect shipping option is selected please ensure that the account number is also provided where prompted in the checkout process. If you do not know if you have an account or do not know the account number please selected one of the Fedex "pre-pay and add" shipping options we provide at checkout. If the number is not provided your entire order will be cancelled and refunded. For more information on collect vs pre-pay and add shipping and other shipping terms see here: Shipping Terms

Refund Policy

All sales are final. 

The C&M Topline recommendations of media, compound, machinery or processes do not constitute a guarantee of performance due to the ultimately large number of variables. C&M Topline makes all effort to provide our customers with the absolute best recommendations however we cannot foresee every and all condition of parts, media, or local factors and often performance may be a subjective indicator that varies by operator.

*Sales tax is added for California residents only.