C&M Topline warrants our machine product to be free of material and workmanship defects. The period of warranty is 1 year from the date of purchase from an authorized seller*. No warranty is provided for products that have been modified, show a lack of proper preventative care, abused, handled carelessly, where repairs have been made or attempted by others, or for freight damage. Many parts on our machines are line replaceable. Cosmetic or superficial defects with no impact on product operation, wear, or lifetime will be evaluated for warranty claims on a case by case basis. C&M Topline is not responsible for labor costs, contractor costs, or lost work time costs due to part replacement or repair of a warrantied item. No other warranty, written or verbal is authorized by C&M Topline. During the warranty period C&M Topline (or its authorized suppliers or agents) will replace or repair the the product without charge if the product is found by C&M Topline to be defective.
To receive warranty services you must contact C&M Topline via email@example.com and receive authorization for warranty service. Unless otherwise authorized by C&M Topline, products must be returned to the factory to receive warranty service.
Exclusions and Special Cases:
For the first thirty days after purchase (excluding tumbling media) we will pay normal and necessary surface domestic ground or economy freight charges both ways. After thirty days the customer is responsible for all freight charges.